A great story from ISG’s warranty partner, 2-10 HBW!
A custom home builder, building million dollar homes in Nevada, always conducted an independent geotechnical investigation on the lots purchased from land developers. After approximately four claim-free years, the builder received a claim on two of the homes built, only eighteen months after being constructed.
One of the homes was reported to have severe structural damages, even after the pre-construction geotechnical investigation had shown 97% soil compaction. Unbeknownst to the builder, below the 3 feet of structural fill on the lot, there was 40 feet of poorly compacted fill that contained extensive pockets of expansive clay. During the analysis of the home’s damage, the engineer concluded that the home could experience additional settlement as great as 1.5 feet, aggravating the home’s already racked doors, and cracked drywall and stucco.
Fortunately for this builder, the home was enrolled in the 2-10 HBW Structural Home Warranty program. Structural and cosmetic repairs totaled well over $200,000. The builder’s business survived and the homeowner’s home was repaired in large part because of the structural warranty provided by 2-10 Home Buyers Warranty.